All of this has resulted in a world where beautifully constructed tech is more powerful and more accessible than ever before. It is also more consistent. That’s why all smartphones now look basically the same—gleaming black glass with handsomely cambered edges. Google, Apple, and Microsoft all use clean, sans-serif typefaces in their respective software. After years of experimentation, we have figured out what people like and settled on some rules.
But there’s a downside to all this consensus—it can get boring. From smartphones to operating systems to web page design, it can start to feel like the truly transformational moments have come and gone, replaced by incremental updates that make our devices and interactions faster and better.
This brings us to an important and exciting moment in the design of our technologies. We have figured out the rules of creating sleek sophistication. We know, more or less, how to get it right. Now, we need a shift in perspective that allows us to move forward. We need a pole right through a horse’s head. We need to enter the third stage of this cycle. It’s time to stop figuring out how to do things the right way, and start getting it wrong.